Terms and Conditions

Welcome to Boston Chimney! These Terms and Conditions govern your use of our website and services. By accessing our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Definitions

• Company: Refers to Boston Chimney, including its owners, employees, and affiliates.
• User: Any individual, business, or entity that accesses or uses our website and services.
• Services: Includes but is not limited to chimney cleaning, maintenance, inspections, repairs, and any related offerings provided by Albemarle Chimney.
• Website: The online platform operated by Albemarle Chimney, through which users can access information and request services.
• Agreement: Refers to these Terms and Conditions and any policies incorporated by reference.

2. Use of Website

• The content provided on our website is for informational purposes only.
• You may not use our website for illegal or unauthorized purposes.
• We reserve the right to modify or remove content without prior notice.

3. Service Terms

• Our services are subject to availability and scheduling.
• Prices, estimates, and promotions may change without prior notice.
• We reserve the right to refuse service for any reason.

4. Payment and Billing

• Payment for services must be made in full upon completion unless otherwise agreed.
• We accept various payment methods, including credit/debit cards and cash.
• Late payments may incur additional fees.

5. Cancellations and Refunds

• Customers may cancel an appointment up to 24 hours in advance without penalty.
• Cancellations made within 24 hours may be subject to a cancellation fee.
• Refunds, if applicable, will be processed based on the circumstances and at our discretion.

6. Liability Disclaimer

• We strive to provide high-quality chimney services, but we are not liable for any indirect or consequential damages.
• We are not responsible for damages caused by pre-existing conditions, improper maintenance, or third-party actions.

7. Intellectual Property

• All content, including text, images, and logos, is the property of Albemarle Chimney.
• Unauthorized use, reproduction, or distribution of our content is prohibited.

8. Privacy Policy

• We value your privacy and handle personal information according to our Privacy Policy.
• By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

9. Third-Party Links

• Our website may contain links to third-party websites for convenience.
• We are not responsible for the content, policies, or practices of third-party sites.

10. Changes to Terms and Conditions

• We may update these Terms and Conditions at any time without prior notice.
• Continued use of our services after changes are posted constitutes acceptance of the updated terms.

Thank you for choosing Boston Chimney. We appreciate your business and trust in our services.